Senior Technical Analyst

  • Develop / validate an inventory of IMT services and the current IMT delivery processes across the EG Sector
  • Develop a plan to standardize these processes and gain higher efficiency
  • Conduct workshops to document the current processes,identify the process owner, supplier, input, output, customer, measures, accountability, requirements and constraints for each process
  • Analyze the current common processes, re-engineer those to a set of standardized processes
  • Collect metrics on current processes and practices
  • Develop process maps and conduct value stream mapping to identify value-add and non value-add activities
  • Define the measures to monitor the process efficiency
  • Work with other IMT Sectors and the Enterprise Services teams to develop processes that are well integrated and supported
  • Develop a change management and implementation plan for the consolidated new processes
  • Participate in relevant meetings as and when required
  • Produce deliverables within specified quality standards and timeline
  • Escalate issues and risks, as appropriate
  • Prepare and execute tasks in accordance with a defined project plan
  • Obtain sign-off on all deliverables

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